Terms Of Use
Welcome to ArtificiMe Inc. (“ArtificiMe,” “we,” “us,” “our”). When you visit, view, use, or access our mobile application SOLU and any applicable subdomains thereof, or any functionalities, content, materials, or other online services provided by ArtificiMe (collectively, the “Platform”), whether as a guest or a registered user, you are agreeing to the following terms and conditions (“Terms of Use”), so please take a few minutes to read over the Terms of Use below.
These Terms of Use constitute a binding legal agreement and are entered into by and between you and ArtificiMe Inc. In conjunction with our Privacy Policy, these Terms of Use govern your use of the Platform, including, but not limited to, all features, functionalities, applications, updates, notifications, interfaces, and all related content and software.
Acceptance of Terms of Use
IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
1. OUR SERVICES
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
The Services are not tailored to comply with industry-specific regulations (Health Insurance Portability and Accountability Act (HIPAA), Federal Information Security Management Act (FISMA), etc.), so if your interactions would be subjected to such laws, you may not use the Services. You may not use the Services in a way that would violate the Gramm-Leach-Bliley Act (GLBA).
2. INTELLECTUAL PROPERTY RIGHTS
Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
- access the Services; and
- download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: info@solu.la. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
Your Submissions and Contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. We shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.
Contributions: The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, ratings, suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by other users of the Services and possibly through third-party websites.
When You Post Contributions, You Grant Us a License (Including Use of Your Name, Trademarks, and Logos)
By posting any Contributions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Contributions (including, without limitation, your image, name, and voice) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Contributions, and to sublicense the licenses granted in this section. Our use and distribution may occur in any media formats and through any media channels.
This license includes our use of your name, company name, and franchise name, as applicable, and any of the trademarks, service marks, trade names, logos, and personal and commercial images you provide.
You Are Responsible for What You Post or Upload
By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
- Confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post or transmit anything illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening, false, inaccurate, or misleading;
- Waive any and all moral rights to any such Submission and/or Contribution;
- Warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses;
- Warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and agree to reimburse us for any and all losses we may suffer as a result of your breach.
We may remove or edit your content if we find, in our reasonable opinion, that such Contributions are harmful or in breach of these Legal Terms. We may also suspend or disable your account and report you to the authorities.
3. USER REPRESENTATIONS
By using the Services, you represent and warrant that:
- All registration information you submit will be true, accurate, current, and complete;
- You will maintain the accuracy of such information and update it as necessary;
- You have the legal capacity and agree to comply with these Legal Terms;
- You are not a minor in the jurisdiction in which you reside;
- You will not access the Services through automated or non-human means (e.g., bots or scripts);
- You will not use the Services for any illegal or unauthorized purpose;
- Your use of the Services will not violate any applicable law or regulation.
If any information is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse current or future use of the Services.
4. USER REGISTRATION
To use the Platform, you must provide complete, true, correct, and up-to-date information to register for an account.
Once you have submitted such information, you may be provided with login credentials to use the Platform. You are responsible for securing your username and password, and you are solely liable for any use of the Platform under your account and password.
It is your responsibility to promptly notify ArtificiMe in writing if you learn:
(i) an unauthorized person has access to your login credentials, and/or
(ii) of a privacy or security breach.
ArtificiMe reserves the right to refuse or revoke use of any username at its discretion.
5. PURCHASES AND PAYMENT
All payments made through the SOLU platform are processed by “Stripe”, a third-party payment service provider. By making a purchase through the app, you agree to comply with Stripe’s terms and policies, including their Privacy Policy. You can review Stripe’s privacy policy at https://stripe.com/privacy.
ArtificiMe Inc. does not collect, store, or have access to your full payment details. All sensitive financial information is securely handled and processed by Stripe.
By completing a payment through Stripe, you authorize them to charge your payment method for the selected amount and recurring charges, if applicable.
6. SUBSCRIPTIONS
Billing and Renewal
Your subscription will automatically renew unless canceled. Charges will apply to your payment method without prior approval for each renewal period.
Cancellation
You may cancel anytime through your account. Cancellations take effect at the end of the current paid term. For issues, contact info@solu.la.
Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
7. SOFTWARE
We may include software for use in connection with our Services. If such software is accompanied by an End User License Agreement ("EULA"), the terms of the EULA will govern your use of the software. If it is not accompanied by a EULA, we grant you a non-exclusive, revocable, personal, and non-transferable license to use such software solely in connection with our services under these Legal Terms.
All software and related documentation is provided "AS IS" without any warranty. You accept all risk arising from the use of any software. You may not reproduce or redistribute software except as allowed by the EULA or these Legal Terms.
8. PROHIBITED ACTIVITIES
You may not access or use the Services for any purpose other than as intended. The Services may not be used in connection with commercial endeavors unless approved by us.
You agree not to:
- Systematically retrieve data/content without written permission;
- Trick or defraud users or us, especially to obtain passwords;
- Circumvent security features or usage limitations;
- Disparage or harm us or the Services;
- Harass, abuse, or harm others using information from the Services;
- Misuse support services or file false abuse reports;
- Use the Services unlawfully or for unauthorized purposes;
- Frame or link the Services without permission;
- Upload viruses, spam, or malicious code;
- Use bots or scripts for automation;
- Remove copyright notices from Content;
- Impersonate another user;
- Use passive data collection tools like tracking pixels or spyware;
- Interfere with Services or connected networks;
- Harass employees or agents;
- Bypass restrictions or security features;
- Reverse engineer or copy the software;
- Use automation tools like scrapers or spiders;
- Use purchasing agents;
- Collect user data without consent;
- Compete with us or use the Services for commercial gain.
9. USER GENERATED CONTRIBUTIONS
The Services may allow you to post or submit content including but not limited to text, images, audio, video, comments, and suggestions ("Contributions"). These may be viewable by other users and third-party websites. Contributions are considered non-confidential and non-proprietary.
By posting Contributions, you warrant:
- You own or have permission to use the content;
- The content does not infringe on third-party rights;
- You have consent from any identifiable individuals;
- Contributions are not false, misleading, obscene, spam, or offensive;
- They do not violate laws, rights, or promote violence or harassment;
- They are not used for unauthorized advertising or solicitation.
Violating these terms may lead to removal of your content or termination of your access to the Services.
10. CONTRIBUTION LICENSE
By posting or linking Contributions, you grant us a non-exclusive, unrestricted, irrevocable, perpetual, royalty-free, fully-paid, worldwide license to:
- Use, copy, host, reproduce, display, perform, publish, translate, excerpt, distribute, and prepare derivative works;
- Use your name, company name, and any related branding provided;
- Use Contributions across all media formats and channels.
This license applies to all current and future technologies. You waive all moral rights and warrant that no moral rights have been asserted.
You retain ownership of your Contributions. We do not claim them as our property. However, we are not responsible for what you post, and you agree not to take legal action against us for your content.
We reserve the right to:
- Edit or change any Contributions;
- Re-categorize Contributions;
- Pre-screen or delete them at any time without notice.
We have no obligation to monitor Contributions.
11. GUIDELINES FOR REVIEWS
We may provide you areas on the Services to leave reviews or ratings. When posting a review, you must comply with the following criteria:
- You should have firsthand experience with the person/entity being reviewed;
- Your reviews should not contain offensive profanity, or abusive, racist, offensive, or hateful language;
- Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
- Your reviews should not contain references to illegal activity;
- You should not be affiliated with competitors if posting negative reviews;
- You should not make any conclusions as to the legality of conduct;
- You may not post any false or misleading statements;
- You may not organize a campaign encouraging others to post reviews, whether positive or negative.
We may accept, reject, or remove reviews in our sole discretion. We have no obligation to screen or delete reviews, even if others find them objectionable. Reviews are not endorsed by us and do not reflect our views or those of our affiliates or partners.
By posting a review, you grant us a perpetual, non-exclusive, worldwide, royalty-free, fully paid, assignable, and sublicensable license to use, modify, distribute, and display the content.
12. MOBILE APPLICATION LICENSE
Use License
If you access the Services via the App, we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices you own or control. You may use the App only in accordance with these Legal Terms.
You agree not to:
- Decompile, reverse engineer, disassemble, decrypt, or attempt to derive the source code;
- Modify, enhance, translate, or create derivative works from the App;
- Violate any laws while using the App;
- Remove or obscure proprietary notices (e.g., copyright, trademark);
- Use the App for commercial gain or in ways not intended;
- Share the App across multiple devices/users at the same time;
- Build a competing product or service;
- Use the App for automated web queries or spam;
- Use our intellectual property to design, manufacture, or distribute applications or accessories for the App.
Apple and Android Devices
The following terms apply when you use the App obtained from the Apple Store or Google Play (each an "App Distributor"):
- The license granted is non-transferable and limited to use on a device compliant with the App Distributor’s terms;
- We are responsible for providing maintenance and support unless otherwise stated by law — App Distributors have no such obligations;
- If the App fails to meet warranty standards, you may request a refund from the App Distributor — no other warranty obligations apply;
- You represent you are not in a restricted or embargoed country, or on any U.S. government prohibited party list;
- You must comply with applicable third-party terms, e.g., wireless provider policies;
- You agree App Distributors are third-party beneficiaries and may enforce these Terms against you.
13. SOCIAL MEDIA
You may link your account with third-party accounts (e.g., Instagram, Google) by either:
- Providing login info; or
- Allowing us access per the provider’s terms.
You agree:
- You have the right to share this access.
- We may access, store, and use content from those accounts ("Social Network Content").
- If the third-party account is disabled or our access revoked, that content may be unavailable.
- We are not responsible for the accuracy or legality of Social Network Content.
- Your relationship with third-party providers is governed by your agreements with them.
You can disconnect accounts and request we delete related data.
14. THIRD-PARTY WEBSITES AND CONTENT
We may link to third-party websites or display third-party content (articles, videos, etc.). These are not reviewed or endorsed by us. You:
- Access them at your own risk.
- Should review their privacy policies and terms.
- Must resolve any issues or disputes directly with those third parties.
- Agree we’re not responsible for any harm or losses resulting from third-party interactions.
15. SERVICES MANAGEMENT
We reserve the right to:
- Monitor Services for violations;
- Take legal action against violators;
- Refuse or limit access;
- Remove excessive or problematic content;
- Manage the Services to ensure smooth operation and protect our rights.
16. PRIVACY POLICY
We care about your privacy. Please review our Privacy Policy: solu.la/privacy. By using the Services, you agree to its terms. The Services are hosted in the United States. If you access them from outside the U.S., you acknowledge and consent to the transfer and processing of your data in the U.S.
17. DATA PROCESSING
By using the Services, you acknowledge and agree that we may process personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
We act as a data processor for any personal information you collect, store, or manage via the Services. You are responsible for obtaining proper consent from your clients or users to allow us to process such data on your behalf.
18. TERM AND TERMINATION
These Terms remain effective while you use the Services.
We reserve the right to terminate or suspend your access at any time, for any reason or no reason, without warning. This includes the right to block your IP address or delete your account.
If your account is terminated:
- You may not create a new one under your name or any other identity.
- We may pursue legal action against you.
19. BETA FEATURES AND TESTING
We may offer access to new features that are still under development and identified as "beta", "trial", or "preview" features. These Beta Services are provided on an "AS IS" and "AS AVAILABLE" basis for evaluation and testing purposes only.
We reserve the right to modify or discontinue Beta Services at any time without notice. We make no warranties about their functionality or performance, and we disclaim all liability arising from your use of these features.
20. ACCEPTABLE USE POLICY
You agree not to misuse the Services. Examples of prohibited actions include:
- Using the Services to transmit spam or unsolicited messages;
- Attempting unauthorized access to the Services or related systems;
- Reverse engineering or copying functionality for a competing product;
- Mining or scraping user data for commercial purposes without consent;
- Reselling or sublicensing access to the Services without written approval.
Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.
21. SERVICE LEVEL AGREEMENT (SLA)
We aim to maintain at least 99.5% uptime availability of our core Services, excluding scheduled maintenance and factors beyond our reasonable control.
We provide standard email support (info@solu.la) during regular business hours (9 AM to 5 PM EST, Monday to Friday). We strive to respond to all inquiries within 24 hours.
This SLA is not a guarantee but a commitment to service quality. No credits or penalties apply unless otherwise agreed upon in a paid service agreement.
22. GOVERNING LAW
These Legal Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
23. DISPUTE RESOLUTION AND ARBITRATION
If any dispute arises out of or relating to these Terms or your use of the Services, both parties agree to first attempt informal resolution. If unresolved, the dispute shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.
All proceedings will take place in Delaware, United States. Each party will bear its own costs unless otherwise directed by the arbitrator.
This clause does not prevent either party from seeking injunctive or equitable relief in a court of law.
24. MODIFICATIONS AND INTERRUPTIONS
We may modify, update, or remove the Services at any time without notice. We are not obligated to maintain the Services or provide updates.
We are not liable for any losses or issues resulting from:
- Service interruptions
- Errors
- Maintenance
- Temporary unavailability
25. CORRECTIONS
We may correct errors or omissions in the Services at any time without prior notice, including typos, pricing, or content errors.
The Services are provided “AS IS” and “AS AVAILABLE.” You agree to use them at your own risk.
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We are not liable for:
- Errors or inaccuracies in content
- Personal injury or property damage from using the Services
- Unauthorized access to or use of our servers or stored data
- Interruptions in transmission
- Malware or harmful software from third parties
- Any loss or damage from content posted or transmitted
We do not guarantee or endorse third-party offerings, nor are we responsible for transactions between you and third-party providers.
27. LIMITATIONS OF LIABILITY
To the fullest extent permitted under law, ArtificiMe Inc. and its affiliates, suppliers, and partners have no obligation or liability (whether arising in contract, warranty, tort (including negligence), product liability, or otherwise) for any indirect, incidental, special, punitive, or consequential damages or liabilities (including, but not limited to, any loss of data, revenue, or profit) arising from or related to your use of the Platform or any content provided by or through the Platform, even if we have been advised of the possibility of such damages in advance.
Some states do not allow the limitation or exclusion of incidental, consequential, or other types of damages, so some of the above limitations may not apply to you.
Notwithstanding anything to the contrary contained herein, ArtificiMe Inc.’s liability—and the liability of each of its officers, directors, investors, employees, agents, advertisers, licensors, suppliers, service providers, and other contractors—to you or any third parties under any circumstance is limited to a maximum amount of $100.
28. INDEMNIFICATION
You agree to defend and indemnify us (including affiliates, officers, agents, employees) from any third-party claims or damages resulting from:
- Your Contributions;
- Use of the Services;
- Breach of these Terms;
- Violation of any rights (including IP);
- Misrepresentation;
- Harm to another user via the Services.
We may assume exclusive legal defense at your expense, and you agree to cooperate.
29. USER DATA
We may retain certain data for operational purposes, including backup. However, you are responsible for your own data and its integrity.
We are not liable for any data loss or corruption.
30. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
By using our Services, emailing us, or submitting forms, you agree to receive communications electronically and that:
- Electronic communications satisfy legal writing requirements.
- You accept the use of electronic signatures, contracts, orders, and transaction records.
- You waive any rights to require non-electronic formats.
31. SMS TEXT MESSAGING
Opting Out
Reply "STOP" to any SMS to stop receiving messages. You may receive a confirmation.
Message and Data Rates
Rates depend on your carrier and plan.
Support
Email us at info@solu.la or call +1 (650) 800-6110.
30. CALIFORNIA USERS AND RESIDENTS
If you have a complaint not resolved by us, contact:
Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 North Market Blvd., Suite N 112
Sacramento, CA 95834
Phone: (800) 952-5210 or (916) 445-1254
31. MISCELLANEOUS
These Terms constitute the full agreement between you and us.
- We may assign rights and obligations.
- We’re not liable for delays or failures beyond our control.
- Invalid provisions will be severed, not affecting the rest.
- No agency or partnership is created by using our Services.
- These Terms won’t be construed against us for having written them.
- You waive any defenses based on electronic format or lack of signatures.
32. CONTACT US
To resolve complaints or request more information:
ArtificiMe Inc.
600 N Broad Street
Suite 5 #332
Middletown, DE 19709
United States
Phone: +1 (650) 800-6110
Email: info@solu.la